Privacy policy

At Tamil Milk, operated by GK Dairy, we value the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By using our website and purchasing our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you place an order or contact us, we collect your name, email address, phone number, delivery address, and payment information.
  • Payment Information: We use Razorpay for payment processing. Please review Razorpay’s privacy policy for more details on how they handle your payment data.
  • Usage Data: We collect data related to how you interact with our website, including your browser type and browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to your queries.
  • To send you updates about your order and offers related to our products.
  • To improve our website and services.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following instances:

  • Payment Processors: Your payment information is shared with Razorpay to process your payment securely.
  • Service Providers: We may share your information with trusted service providers who assist in delivering our products to you (e.g., shipping companies).
  • Legal Obligations: If required by law, we may disclose your information to authorities or regulatory bodies.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no online service is completely secure, and we cannot guarantee the security of your information.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at feedback@tamilmilk.com

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: